A Simpler Way to Manage Your Care
MyChart is now available at CIBD!
On August 25, 2026, CIBD transitioned to a new electronic health record system called Epic and launched MyChart, our new secure patient portal.
MyChart gives patients and families a more convenient way to access health information, communicate with their care team, and manage their care from a computer, tablet, or smartphone.
This page serves as your central resource for information about MyChart, including helpful resources and frequently asked questions.
Ready to Get Started?
You can enroll in MyChart online, or our staff can assist you with enrollment during your clinic visit.
If you have questions or need help accessing your account, please call CIBD at (714) 221-1200.
What is MyChart?
MyChart is a secure online patient portal that gives you access to your healthcare information in one convenient place. With MyChart, you can:
- Communicate securely with your care team
- View upcoming appointments and appointment details
- Request prescription refills
- Access test results and visit summaries
- Review portions of your medical record
- Complete forms and questionnaires electronically
- Manage your healthcare information anytime, anywhere
Whether you’re at home, at work, or on the go, MyChart makes it easier to stay connected to your care at all times.
Why Is CIBD Using MyChart?
We’re always looking for ways to improve the patient experience and provide the highest quality care possible.
Moving to EPIC and MyChart will help us:
- Improve communication between patients and care teams
- Streamline administrative processes
- Provide easier access to health information
- Support a more connected and coordinated healthcare experience
- Offer modern digital tools that make managing care more convenient
This transition is part of our ongoing commitment to providing comprehensive, patient-centered care while making it easier for patients and families to access the information they need.
What Does This Mean for Patients?
For most patients, the biggest change is how you access your health information and communicate electronically with our team.
MyChart is now CIBD’s primary patient portal.
Patients can use MyChart to access many of the tools and resources previously available through other systems, while benefiting from an improved and more user-friendly experience.
What Will Stay the Same?
Our goal is to enhance your experience… not to change the relationships and medical care you already trust.
While our new system and patient portal may look different, you will continue to receive care from the same providers and care teams, at the same clinic location, with the same commitment to compassionate, comprehensive care.
What to Expect During the Transition
Transitioning to a new electronic health record and patient portal is a significant change, and we appreciate your patience as we work through this process together.
While our team has spent many months preparing for this transition, there may be occasional delays, adjustments to workflows, or minor issues as our staff and patients become familiar with the new system.
Some processes may take a little longer than usual as our team learns and adapts to the new system. We appreciate your patience and understanding during this period.
Help Us Keep Your Information Up to Date
As you begin using MyChart, we encourage you to review your personal information and let us know if you notice anything that needs to be updated.
This may include:
- Contact information
- Pharmacy information
- Insurance information
- Emergency contacts
- Other personal or demographic information
If you notice something that needs to be corrected or updated, please let a member of our team know. Keeping your information accurate helps us provide the best possible care and communication.
Frequently Asked Questions
Is MyChart available now?
Yes! MyChart officially launched at CIBD on August 25th, 2026, and is now available to patients.
How do I sign up for MyChart?
Patients can access the portal here.
You can also receive assistance with enrollment and account activation from CIBD staff during your clinic visit.
If you have questions, call us at (714) 221-1200.
Is MyChart secure?
Yes. MyChart is designed to securely protect your personal health information.
Will I still be able to call the clinic?
Absolutely! MyChart is an additional tool to help make communication and access to your information easier. Patients may still contact the clinic by phone when needed: (714) 221-1200.
Is there a MyChart mobile app?
Yes. MyChart is available as a mobile app for both Apple and Android devices, allowing patients to access their health information on the go.
Search for MyChart in the Apple App Store or Google Play Store. When connecting the app, be sure to select CIBD as your healthcare organization.
Can parents or caregivers access MyChart?
Information about proxy access for parents, guardians, and caregivers will be shared before launch. Our goal is to ensure appropriate access while protecting patient privacy.
What will happen to my existing health information?
Most patient records from the past two years were automatically transferred to the new system. Additional historical records remain securely archived and are available to CIBD staff as needed to support your care.
Will appointments change because of MyChart?
No. Your upcoming appointments and ongoing care will continue as scheduled. If any changes occur that affect patients, we will communicate them well in advance.
Will I need a new username and password?
Most patients will need to create and activate a new CIBD MyChart account. Our staff can help you enroll at your next clinic visit.
Will I be able to pay bills through MyChart?
Yes. Patients will be able to view and pay bills through MyChart. Additional information about billing features will be shared closer to launch.
What if I notice something incorrect in my MyChart record?
Please let us know! We encourage patients to review their information and notify our team if something needs to be corrected or updated.
You can speak with a CIBD staff member during your clinic visit or call us at (714) 221-1200.
Stay Connected
MyChart is an important part of our continued effort to make healthcare more convenient and connected for our patients and families.
If you haven’t enrolled yet, you can get started through the CIBD MyChart portal today.
Have questions? Our team is here to help. Give us a call at: (714) 221-1200.
Thank you for your patience and partnership as we continue to improve the patient experience.