CIBD Text Messaging Terms

 

 

Last Modified: June 2026

 

Text Messaging Program

The Center for Inherited Blood Disorders (CIBD) uses text messaging to communicate with patients for purposes such as appointment reminders, billing notifications, and care coordination. You are not required to opt in as a condition of receiving care. Participation is voluntary. However, opting out may prevent us from sending you timely updates regarding your care.

 

Message Frequency

Message frequency may vary.

 

Message and Data Rates

Message and data rates may apply.

 

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

 

Security Notice

Text messages sent via SMS and RCS channels are not fully secure and may not be HIPAA-compliant; however, we take reasonable precautions to safeguard your privacy by restricting the content of these messages to non-sensitive notifications. Any messages containing detailed Protected Health Information (PHI) will be sent via a separate, secure messaging channel.

 

How to Opt Out

You may opt out of receiving text messages at any time by replying “STOP”. You will receive a final confirmation text to verify you have opted out. No further messages will be sent. If you would like to rejoin, you can authorize us to restart by texting “START”.

 

How to Get Help

For help, reply “HELP” or contact us at:

Phone: (714) 221-1200

For more information, please review our Privacy Policy.